Effective date: May 1, 2026
Vancouver Island Self Storage operates Supreme Self Storage (Nanaimo) and Supreme Self Storage (Ladysmith). This policy explains how we collect, use, and protect your personal information when you use our website or contact us.
This policy complies with British Columbia's Personal Information Protection Act (PIPA).
What Information We Collect
We collect personal information only when you provide it to us. This includes:
- Your name, email address, and phone number when you submit our enquiry form
- Your preferred facility and storage needs as indicated on the form
- Any additional information you include in your message
We do not collect personal information automatically through our website, except for standard website analytics data (see Website Analytics below).
How We Use Your Information
We collect personal information only when you provide it to us. This includes:
- Your name, email address, and phone number when you submit our enquiry form
- Your preferred facility and storage needs as indicated on the form
- Any additional information you include in your message
We do not collect personal information automatically through our website, except for standard website analytics data (see Website Analytics below).
Website Analytics
This website uses Google Analytics to collect anonymous usage data such as pages visited, time on site, and general location. This data does not identify you personally and is used only to understand how visitors use our website so we can improve it.
How We Protect Your Information
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. Enquiry form submissions are sent directly to facility staff by email.
How Long We Keep Your Information
We keep enquiry form submissions only as long as needed to respond to your request. If you become a tenant, your information is retained as part of your rental agreement and managed according to our facility policies.
Your Rights
You have the right to:
- Ask what personal information we hold about you
- Request corrections to your personal information
- Withdraw your consent for us to use your information
To make any of these requests, contact us using the information below.
Contact Us About Privacy
If you have questions about this privacy policy or how we handle your personal information, contact us at:
Supreme Self Storage — Nanaimo
Phone: 250-245-2760
Email: info@junctionministorage.com